Terms and Conditions
By using this Site, you agree to accept and abide by the terms and conditions as laid out below. Craftsman Limited reserves the right, at any time, to modify, alter or update these terms and conditions, and you agree to be bound by such modifications, alterations or updates on subsequent visits to our website or subsequent orders for our goods/services.
Please also see our FAQ which form part of these terms and conditions.
These terms and conditions shall apply to all contracts for the supply of goods and services by Craftsman Limited to you, the customer, to the exclusion of any other terms and conditions which the customer may purport to introduce at any time.
All orders by you for our goods/services shall be deemed to be an offer by you to purchase goods/services subject to these terms and conditions (as amended by us from time to time).
Acceptance by you of delivery of goods/services by Craftsman Ltd shall be deemed conclusive evidence of your acceptance of these terms and conditions.
A legally binding contract between Craftsman Limited and you, the customer, will only come into existence when you receive a written confirmation from us of your order.
Craftsman Limited is registered in England and Wales with company number 05274817. Our registered office address is at 18 Kimberley Avenue, London, E6 3BG.
Prices
Although we have strived to ensure that the online quotation form is accurate, it is only intended as a guide. All prices quoted are only valid for a maximum of seven days after the quotation page is loaded.
We cannot be held responsible for variations in web browser, or any other http user agents’ possible inaccuracies. The final price payable will be told to you by your templater, who will calculate using the same method once he has finished taking accurate measurements.
Payment
A 33% deposit is required during the templating session (or on confirmation of order, if not using Craftsman Limited's templating service), with the balance payable upon installation.
Payment can only be deferred, in part or in full, if the installation requires replacement parts, but the portion of payment that may be deferred is entirely the decision of the fitters. All materials remain the property of Craftsman Limited until payment has been made in full.
Taxes
If you are a resident of the UK, all prices are subject to the addition of VAT. If you are a non-UK resident, VAT will not be charged, although you will bear responsibility for any local import charges and taxes levied in your country of residence.
Returns
You must notify Craftsman Limited of any shortage, damage, defect in quality or conditions of the product, or failure of the product to correspond with the specifications within seven days of delivery and/or fitting (whichever is the later date). Failure to notify Craftsman Limited within the specified timeframe may result in the cancellation of your right to reject, return or have the defects remedied without extra charges.
Privacy
Any information you submit on the Craftsman Limited website is for our internal use only. We will not disclose or sell any of your information to any third parties.
Intellectual Property and Confidentiality
All intellectual property and other proprietary rights, including design right and copyright, in and relating to the Craftsman website and the content of the pages of the Craftsman website are owned or controlled by Craftsman Limited. In accessing the web pages, you agree that you may only download the content for your own use in accordance with these terms and conditions. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way or create derivative works from the content of the web pages for any purpose whatsoever without our prior permission.
All data, information, and text contained on or comprised in the pages of the Craftsman website (“the Restricted Information”) is confidential and accordingly you agree:
- to keep the Restricted Information confidential and not disclose any Restricted Information to any other person; and
- not to use any Restricted Information for any purpose other than in connection with your use of the Craftsman website.
The “Craftsman” name and logo and all related names, design marks and slogans are the trade marks or service marks of Craftsman Limited.
Third Party Websites
Craftsman Limited has no control over, and accepts no responsibility for, the content of any website to which a link from the Craftsman website exists. These links are provided “as is” with no warranty, express or implied, given by Craftsman Limited in relation the information provided within these third party websites.
You must not frame any part of the Craftsman website onto your own website.
Force Majeure
Our performance of any part of a contract with you is subject to variation or cancellation and the grant of an extension of time for the performance of our obligations in the event of any cause arising from an act of God, war, strikes, lock-outs, flood, drought or other cause of any nature whatsoever beyond our control or owing to inability and time to procure materials, labour or any articles at all and you agree to accept increased prices for the products due to any of the aforesaid reasons. In all circumstances time is not of the essence of the contract.
Governing Law
Any contract made between you and Craftsman Limited is deemed to have been concluded in England and will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales and you and Craftsman Limited irrevocably submit to the non-exclusive jurisdiction of the Courts of England and Wales for the determination of any dispute which arises out of your contract with Craftsman Ltd.
